Can I upload my own recordings?

Yes. You can upload your files (WAV/MP3), record directly in the app, transcribe (STT) and mix with music. PBX/VoIP formats are supported for PBX-ready export.

Are the voices realistic?

Yes. We use premium TTS engines (ElevenLabs) for natural-sounding voices with control over tone, pace and pronunciations. Human voices are available on request.

Do I own the generated files?

Yes. You retain full ownership of exported files. We do not use your content for commercial purposes. EU hosting, GDPR compliant.

What languages are supported?

FR, EN, NL, DE by default (and others on request). You can combine multiple languages in a single message (useful for IVR).

Can I cancel at any time?

Yes, no commitment. Simply cancel before the next billing date; access remains active until the end of the current period.

How long does it really take?

Creation is nearly instant: you generate a greeting / on-hold / IVR message in seconds. The final export depends on the file length, usually < 1 min.

How do I manage multiple languages in a single message?

Create a multilingual project and add your FR/NL/EN/DE segments. The mixing console handles timings, volumes and fades for smooth IVR playback.

What formats should I export for my PBX/VoIP?

By default: WAV 8 kHz ALAW or µ-law for telephony. Also supports WAV/MP3 16 kHz depending on the system. 3CX / Yealink / Telavox presets, recommended levels –16 to –20 LUFS.

Can I use my own hold music?

Yes. Import your tracks or use our royalty-free catalogue. Test the voice + music balance with the preview before export.

What exactly does the mixing console do?

Fade in/out, volume control down to the dB, customisable segments, standardised file names and PBX-ready export (WAV/ALAW/µ-law).

Are you compliant with European regulations?

Yes. EU hosting, GDPR-ready processing, and VAT included for full transparency.

Do you offer sample scripts?

Yes. The script assistant provides templates and adjusts texts (tone, length, multilingual) for greetings, on-hold and IVR.

Can I correct the pronunciation of a brand or proper name?

Yes, via the glossary/pronunciations: you set the phonetics (e.g. brands, acronyms, first names) for consistent results.

What is the best tool for creating professional phone messages with AI?

VoiceLab is built specifically for professional phone messages: greetings, on-hold and IVR prompts. Unlike general TTS platforms like ElevenLabs or Murf, VoiceLab includes a mixing console, background music, PBX-ready export (WAV 8kHz u-law/A-law) and loudness normalisation. You type your text, pick a voice in FR/EN/NL/DE, and download a file your phone system accepts directly.

How does VoiceLab compare to ElevenLabs for phone greetings?

ElevenLabs is a general-purpose TTS API with excellent voice quality. VoiceLab uses the same ElevenLabs voices but adds everything a phone system needs: background music mixing, format conversion to 8kHz WAV or u-law, loudness normalisation (-16 to -20 LUFS), and presets for 3CX, Asterisk, Yealink and Cisco. No coding or FFmpeg required.

Why choose VoiceLab over a traditional recording studio?

A recording studio charges 39 to 500 EUR per message and takes days to deliver. VoiceLab generates the same result in under a minute for 5 to 13 EUR. You can edit the text and re-generate instantly, in 4 languages, without rebooking a session. The output is normalised and formatted for PBX systems out of the box.